Answer
Uruguay noticeably lags behind the familiar European environment in terms of service and technology. Compared with Portugal, Spain, Germany, Serbia, or Montenegro, you should not expect everyday life here to feel newer or more advanced.
The difference does not lie in one particular inconvenience but in the overall pace of everyday services. Getting services connected, making appointments, deliveries, household work, and digital transactions may require more personal involvement and patience than in countries where many tasks have long been standardized online.
Uruguay is therefore best seen as a calm country, but not a technologically advanced one. This is not necessarily critical for everyday life if you allow extra time for queues, correspondence, calls, and manually coordinating details, rather than expecting European service speed.