Answer
Russian immigrants often perceive Uruguayan service as slower and less predictable than what they were used to in large Russian cities. In older comparisons, it was described as being at the level of provincial service from past decades, but this is more of an everyday impression than a uniform standard.
In practice, a technician, delivery, service connection or visit to an institution may have a wide time window. Digitalization is also uneven: one task can be completed online, while another will require a visit, an appointment and a paper copy. Therefore, it is important to confirm the price, scope of work and deadline in writing.
It is better to have a backup contact and not leave several critical tasks until the last day. The Uruguayan pace does not necessarily mean poor quality, but it requires more patience and a planning buffer. The clearer the arrangements, the less irritation there is in everyday life.