Answer
Problems can arise because of an error: registration data are sometimes not exported correctly. In this situation, the issue is not necessarily caused by the user’s actions; it may be a technical failure in the service itself.
For household services, this means that a verbal agreement alone is not enough. If a registration, order, connection or application is important, keep confirmations, reference numbers, screenshots and correspondence so that it is clear what data were originally transmitted.
When the data are exported incorrectly, it is better to request a written correction immediately and record who received the request. This makes it easier to distinguish a service error from missing documents, an incorrectly completed form or a duplicate application.